Power Automate workflow · IT & admin

Adobe licence requests with manager approval and automatic assignment

Staff request Acrobat Pro or Creative Cloud in a form; on approval they're added to the right group and Adobe provisions the seat.

TriggerMicrosoft Forms or Power Apps request
ConnectorsMicrosoft Forms · Approvals · Microsoft Entra ID · SharePoint
CategoryIT & admin

The problem

Licence requests come by email, IT assigns seats manually, and nobody knows who approved what.

The outcome

Self-service requests, approval trail, and seats assigned within minutes via group-based provisioning.

Before you start

  • Adobe Admin Console connected to Microsoft Entra ID (Azure AD sync or User Sync Tool) with product profiles mapped to security groups.

Build it step by step

  1. Request — User picks the product and gives a business reason.
  2. Approve — Manager approval, then IT/finance approval if the product is Creative Cloud Pro.
  3. Check available seats — Read a Licence Pool list; if none free, create a purchase request instead.
  4. Assign — Add user to group for the product's security group; Adobe sync provisions the seat.
  5. Confirm — Email the user installation instructions and log the assignment.

Connector action names are shown as they appear in Power Automate at the time of writing; Microsoft and Adobe occasionally rename actions or add new versions.

Error handling

  • Sync runs on a schedule — tell users their access may take up to the sync interval.

Licensing

  • Standard connectors; Entra ID group management requires admin-consented connections.

Variations

  • Route Creative Cloud requests through a 'try Adobe Express first' suggestion for occasional creators.

Common in: GLCs · Education · Government