Opportunity · Compliance

PDPA amendments: breach notification, DPOs and document controls

The 2024 PDPA amendments introduced mandatory breach notification, data protection officers and data portability — organisations need workflows, not just policies.

Why now

  • Mandatory breach notification with tight deadlines.
  • Requirement to appoint a data protection officer.
  • Direct obligations on data processors.
  • Higher penalties.

Who it's for

  • DPOs and compliance heads
  • Healthcare, insurance, banking, education and retail — anyone holding large volumes of personal data

Typical problems

  • Consent forms on paper with no retention dates.
  • No process for data access requests.
  • Personal data in unprotected PDFs emailed externally.

What we deliver

  • Consent capture with Acrobat Sign and retention metadata
  • DSAR workflow with 21-day tracking
  • Breach notification workflow
  • Acrobat Pro redaction rollout and training
  • PDF protection before external sharing

Where to start

Quick winBreach-logging and notification workflow live in 2 weeks.

How to measure success

  • % of consent records with retention dates
  • DSAR on-time response rate
  • Time from breach discovery to notification